AI voice assistant

We answer your clientswhile you sleep.

An AI assistant that answers the phone at any hour, in English and Portuguese, answers your clients' questions, books, logs and routes every request. Nobody is left without an answer.

On the line22:47

Illustrative example

22:47

At this hour, who answers your phone?

A patient with a toothache. A student in another time zone who wants to enrol. A client who wants to book before they forget. If nobody answers, the client gives up.

One call, from the first ring to the request resolved

This happens without anyone on your team touching the phone.

Step 1 of 5

The phone rings

Your client calls the number they already know, the one on your website, on Google and on your cards. You don't change numbers or tell anyone. The call goes to the assistant on the first ring, day or night, weekends and holidays.

Step 2 of 5

The AI answers

A natural voice answers with your company's name, in English or Portuguese, and switches language mid-call if the client does. It speaks calmly and kindly, listens to the end and asks one question at a time. No menus, no "press 1", no hold music.

Step 3 of 5

It answers and resolves

It answers the questions your team hears every day: opening hours, prices, address, documents, insurance, enrolment deadlines. It books or reschedules, and when needed sends the client a text message with the link to pay or enrol. It only says what your company taught it, and when it doesn't know, it doesn't make it up.

Step 4 of 5

It logs and routes

At the end of the call, the name, contact, reason and urgency are written into the system, with nobody copying anything by hand. The right person on your team gets a text or WhatsApp with a summary of the request. When your team arrives in the morning, they already know what happened overnight.

Step 5 of 5

Nobody is left without an answer

When something really needs a person, the assistant tells the client what happens next and logs the request for your team to call back. The client hangs up knowing they were heard. No call is lost, no client goes to the next name on the list.

What are you waiting for?

All of this is connected and working for a real business in Portugal, every day.

live

24-hour voice

Answers your number at any hour and switches language mid-call if the client does.

live

Automatic logging

At the end of the call, name, contact and request go into the system. Nobody copies anything by hand.

live

Team alerts

The right person gets the request by text or WhatsApp, right away.

live

Online payment

The client pays by card before the booking. If there's no slot, the money is refunded.

live

Price catalogue

Your services and prices on a page with online payment, in English and Portuguese.

live

A video a day

A short video is created and posted on Instagram every day, with no work on your side.

Talk to the AI now

Press the button, allow the microphone and ask a question as if you were a client. In thirty seconds you'll realise there's nobody on the other end.

The demo uses a test line. No real request is created.

The same AI, in your sector's language

The technology is the same. What changes is what it knows, what it asks and who it sends each request to.

General practice, specialties, physiotherapy, psychology, labs

Reception answers the phone. Patients wait at the desk.

Example conversation

PatientDo you accept my health insurance?
AIYes, we do. Would you like me to book an appointment?
PatientYes, general practice, next week.
AII have Tuesday at 10 am. You're booked, and I'll send the confirmation by text.
  • Answers everyday questions: hours, prices, insurance, address, documents.
  • Books, confirms and reschedules appointments.
  • Sends reminders to reduce no-shows.

Voice answering already works. The connection to your calendar is set up for each clinic.

Where it's already working

The assistant answers the phone of a real business in Portugal, 24 hours a day. A real call was answered and the request went into the system with nobody touching it.

Measured results

A PREENCHER

Plans

Prices exclude VAT.

Setup

€1,500

One-off payment. We create the accounts in your name, teach the assistant your services, prices and answers, and connect your team and your number.

Essential

For those who want to stop missing calls.

€1,950/month

  • 24-hour voice assistant, English and Portuguese
  • Answers to your business's frequent questions
  • Automatic logging of every request
  • Team alerts by text and WhatsApp
  • Accounts in your name
  • Answers about your website: where every page, service and detail is
  • Frequent questions answered 24 hours
  • Step by step: how to book, pay, log in and get access
  • Hands the call to a person when needed
  • Weekly summary of calls and questions by email

Growth

For those who want more clients, not just to answer the ones who call.

€4,900/month

  • Everything above, plus:
  • Explains your materials and clears up clients' doubts
  • Answers from all your books, videos and materials
  • Your business WhatsApp answered by the AI
  • Booking reminders by text and WhatsApp
  • Payment reminders with a link
  • Follow-up with clients who didn't finish booking
  • Online payment before booking
  • Answers in Spanish as well
  • Dedicated phone number
  • Ongoing updates to the answers
  • Monthly report: questions, calls and bookings
  • Monthly review meeting
  • 24/7 technical support
  • Services page with prices
  • A video a day on Instagram
  • Google and Meta ads management

Dominance

For those who want to own their category in several cities.

€9,500/month

  • Everything above, plus:
  • Territorial exclusivity
  • Four cities
  • Dedicated team
  • B2B prospecting
  • White label
  • Professional video
  • SLA
  • Unlimited knowledge base: all your courses, books and videos
  • An assistant that remembers each client and their history
  • Answers in any language
  • Connection to your systems: logins, bookings and records
  • Quizzes and exercises created from your materials
  • Dashboard of client questions: what they ask most and where they stop
  • The assistant in the voice of someone on your team, with written consent
  • The assistant also as a chat on your website
  • Automatic summaries of each new piece of content for your clients
  • Calls to inactive clients, to bring them back

How it starts

  1. 1

    Conversation

    We listen to how your team answers today, which questions repeat and which calls get lost.

  2. 2

    Setup

    We create the accounts in your name and teach the assistant everything it needs to know.

  3. 3

    Go live

    We connect your number to the assistant. From then on, it answers on its own.

The accounts are in your name. If you ever leave, you take everything with you.

Listen first. Decide later.

Talk to the demo AI. If it makes sense for your business, we'll prepare a proposal.

Email

info@provoxcap.com

Request a proposal